Privacy Policy

Last Updated: 06/04/2024

At KnightNexus LLC we, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

This Privacy Policy outlines the types of data we collect, how we use it, the legal bases for processing your data, your rights, and the measures we take to protect your information.

1. Information We Collect and How We Collect It We may collect the following categories of information: Personal Identifiable Information (PII): Includes data such as your name, email address, postal address, phone number, job title, company name, and any other information you voluntarily provide to us. Automatically Collected Information: When you interact with our services, we automatically collect certain data, including your IP address, device type, browser type, operating system, referring URLs, and details about your usage behavior (e.g., pages viewed, time spent on our website). Cookies and Tracking Data: We use cookies, pixels, beacons, and similar technologies to track activity on our website and gather information to improve user experiences. You can manage your cookie preferences through your browser settings.

2. Legal Bases for Processing Personal Data We process your personal data based on one or more of the following legal grounds: Consent: Where you have provided your explicit consent for us to process your personal data. Contractual Necessity: When processing is necessary to fulfill our contractual obligations to you. Legitimate Interests: For our legitimate business interests, such as improving our services, marketing our products, preventing fraud, and enhancing security, provided these interests are not overridden by your privacy rights. Legal Compliance: When processing is required to comply with legal or regulatory obligations.

3. Use of Collected Information Your information is used in the following ways: Service Delivery: To provide, operate, and maintain our products and services, including customer support. Communication: To send you service-related emails, updates, technical notices, and promotional content, subject to your communication preferences. Security and Fraud Prevention: To detect, prevent, and address security threats, malicious activity, or illegal activities. Analytics and Improvement: To analyze usage patterns and user behavior to improve our services and develop new products.

4. Data Sharing and Disclosure We do not sell, rent, or trade your personal information. We may disclose your information under the following circumstances: Service Providers: We work with third-party partners to perform tasks on our behalf, such as hosting, data analysis, payment processing, and marketing. These partners are contractually obligated to protect your data and use it only as instructed by us. Compliance with Legal Obligations: We may disclose your personal data if required by law, legal process, or to protect the rights, property, or safety of KnightNexus LLC, our users, or the public. Business Transfers: If KnightNexus LLC is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, subject to a commitment of confidentiality.

5. International Data Transfers We may transfer your information to countries outside of your residence for processing and storage. When we transfer data internationally, we implement safeguards to ensure the protection of your data, such as data processing agreements and adherence to applicable data protection laws.

6. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

7. Security Measures We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, network security protocols, and regular security audits. Despite our efforts, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices You have the following rights concerning your personal data: Access and Correction: The right to access the data we hold about you and request corrections to inaccuracies. Deletion and Erasure: The right to request the deletion of your personal data, subject to certain legal exceptions. Data Portability: The right to receive a copy of your data in a structured, commonly used, and machine-readable format. Restriction of Processing: The right to request that we limit the processing of your data in specific situations. Objection to Processing: The right to object to the processing of your data based on legitimate interests or direct marketing. Withdrawal of Consent: The right to withdraw your consent at any time, where processing is based on consent. To exercise your rights, please contact us at [contact email address]. We may require verification of your identity before processing your request.

9. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected such data, please contact us, and we will take steps to delete the information promptly.

10. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational procedures. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

11. Contact Us For questions, concerns, or more information about our privacy practices, please contact us at: [email protected] +1 (833) 955-0609